Customer Testimonials
Service excellent as always.
Very quick and attentive
Went very well buying the ford transit
Having previously purchased a pickup from Bob Times Ford, this was the first place we went when it came time to find a replacement for our existing pickup. Again, as before, we definitely were not disappointed! Jenn was extremely helpful, took down all out interests, as well as our "nos", and found us a pickup we will enjoy for many years to come. They worked with us on the financing also. If you are seriously interested in a vehicle of any kind, it's well worth the drive to one of the Bob Tomes Dealerships. You won't ...
We are so happy that we found the truck that we wanted, Bob Tomes Ford are absolutely the best, we will definitely do business with them in the future.
Amazing experience!!
We worked with Ben, and he was great, knowledgeable, and professional.
Very pleased with the price of the vehicle and the prompt communication throughout the sale with our salesman, Christopher.
It was a great experience working with Bob Tomes Ford made it easy process of getting into a new vehicle
I recently had my tires rotated and oil changed at Bob Tomes Ford in McKinney. There was a slight glitch with their online scheduling software however the Service Advisor accommodated me and quickly worked my vehicle into their schedule! I'd highly recommend working with them for your repair needs!
I see little value in the 'value add' fees. It was even more apparent when signing documents that this is purely a money grab. Nobody talked about the limited benefit payout but I sure did see the premium I was paying.
Taylor Munden is fantastic to work with and won’t buy vehicles from anyone else!! The Tomes group is wonderful 🙏🏻
I would highly recommend Kaylan! He is very professional, knowledgeable, understanding, he takes the time to listen to your wants and needs and he offers great customer service! If you’re in the market for a vehicle drop through and ask for Kaylan Pace!
I recently had the pleasure of working with Kaylen on purchasing my new vehicle, and I can’t recommend him highly enough. From the moment I walked in, Kaylen’s professionalism, knowledge, and approachable demeanor stood out. He wasn’t just trying to make a sale—he genuinely cared about finding the right car for me and made the entire process smooth and stress-free. Kaylen’s expertise was evident in the way he answered every question I had with clarity and confidence. He walked me through each option, explained features in detail, and offered honest advice that helped me make ...
Kaylan was a great salesman!
Best dealership I’ve ever been to, Abrum took great care of me getting in a new vehicle!! great young man
Had a great experience with Isaac Fernandez. He was through and explained all details and was friendly and honest.
Just met with Zach Doyle and he was a pleasure to work with. Very enthusiastic and knowledgeable. Thank you, Zach.
The best service for all you Fords, Bob Tomes Ford
Zach at Bob Tomes Ford in McKinney was very friendly and helpful. He made the car buying process easy and fast. He answered all my questions. Great experience from start to finish. Highly recommend!
Zach Doyle was a pleasure to work with. He was very knowledgeable and helpful. If you’re looking for great service, Zach is your man.
Zachary was great and helpful! He provided quick service and was very personable. I highly recommend
I had an outstanding experience at Bob Tomes Fords in McKinney! The staff was friendly, knowledgeable, and truly went above and beyond to help me find the perfect car. Everyone was especially helpful, guiding me through the options without any pressure. The financing process was smooth, and I felt well taken care of throughout. I highly recommend for anyone looking for great service and an stress-free car-buying experience! Thank you!
The best Sales Representative Michael M. Amazing service and great customer service. Super satisfied with my deal. Thank you for the best experience ever buying my truck.
Had a great experience with Zachary at Bob Tomes Ford in McKinney, he was a really good help and was always on top of all the questions I had. Definitely recommend going to Zachary if you need a new car!!
Enjoyed interacting with Zach at McKinney Ford…very knowledgeable & friendly! I look forward to working with him in the future.
Amazing service by Zachary. He was quick and efficient with helping me out in new car sales. I definitely recommend him if you are going to Ford in Mckinney.
Stephen was great! Very knowledgeable and patient! Would highly recommend you go see him!!
I recently had the pleasure of working with Cole at the dealership, and I can't recommend him enough! From the moment I walked in, he was friendly and attentive, making sure to understand my needs and preferences. He took the time to explain all the features of the cars I was interested in, and his knowledge about the vehicles was impressive. Cole was never pushy, which I really appreciated. He allowed me to take my time in making a decision and answered all my questions thoroughly. When it came time to negotiate, he was fair and transparent, ensuring I ...
Keagen was a great salesman to work with. He was extremely helpful and knowledgeable! I recommend him to anyone looking for a new / used car!
Best service in McKinney
Jamal was so so great. He made sure I got the very best deal possible.
Pleasant shopping experience. Isaac was awesome to work with and was able to handle all my needs for my new purchase. He made the process easy. The dealership had the inventory I was looking for and the staff was friendly
Lance provided exceptional service
Absolutely wonderful experience at Bob Tomes ford. Isaac helped me get into a brand new F150 for EMPLOYEE price and he was wonderful to work with. Will definitely recommend him to my family and friends. Thank you, Isaac!
A good service experience…
Great Experience
Best service in all of DFW
Wade was great and took care of everything!! Fast and returned my car sparkling clean! Thanks!
Best car dealership experience from top to bottom. Especially interacting with Lance Lovern from start to finish. A very knowledgeable professional who truly cares about the customer and delivering on a positive buying experience.
Kamden was very helpful and provided great customer service. Explained everything thoroughly and clearly even a child would understand. GO SEE HIM!
Great service, very fast, Kamden was great!
Keagen was amazing helping me get my car!
Great service!
Just got 100k service done on my truck and they were flexible to tailor it to what I needed vs do myself. They also considered my prior service history
I had an amazing experience working with Samuel at Bob Tomes Ford! He was incredibly helpful, really took the time to understand what I was looking for, and was such a great listener throughout the entire process. I never felt rushed or pressured — just genuinely supported. If you're looking for someone who truly cares and wants to help you find the right car, Samuel is your guy. 10/10 would recommend buying a car from him!
If your looking for a new ride and want a great experience and someone who knows cars go see Samuel Escamilla at Bob Tomas Ford .. you won’t regret it!
Got my oldest daughter a F150 from these guys! I believe our salesmen was Keagen Smith.. Very reasonable and charming guy, I would 10/10 recommend asking for Keagen if you ever visit this place! I've had nightmare experiences in the past and this was not one of them. Me and my family had a very pleasant day thanks to Ford Mckinney and Keagen Smith!!!
This place is awesome. Everyone should buy here. No questions about it bud.
Love this place! Always treated with respect and I will always recommend to my friends and family, this is the dealership to go to for a new vehicle!!
Excellent customer service, smooth car buying process, knowledgeable staff. Very satisfied with my overall experience!
Angel was an exceptional sales representative. We finalized the purchase of our ideal SUV, the 2022 Chevy Blazer, with a very reasonable monthly payment plan. We highly recommend him for all automotive purchasing needs!!
Abram was the man! Helped us out a lot!!!! Finally got into our dream family hauler
Excellent experience with Steve and Cole at Bob Tomes. They worked with me over the last two months to help me get my dream truck. Highly professional and were genuine in their follow ups. I didn’t feel that they were overly pushy on the sales front and because of that, we were able to get a deal done at the end of the day. Highly recommend.
Helpful and knowledgeable sales people and personable finance manager. Dealership was clean and inventory was available
Very attentive in getting me satisfied with all the purchasing processes! Great group of people to work with!!!
Steve was a pleasure to deal with. Professional and attentive, he was able to meet my price point for the sale of my new F150. Tommy in financing was equally outstanding to work with. Thank you for a great experience. This is my second vehicle from your dealership, and I am a lifetime cuatomer!
Amazing people especially Gerard ! Thank you for the help! 🙂
I’m very happy with the service provided by Bob Tomes Ford. They identified my problem and took care of it promptly.
Really wonderful people who work hard for you. I can't thank Estevan Urena enough for all his help.
Awesome place to purchase new car and a great place for service. Staff is professional and courteous.
Excellent customer service!!! Went in for an oil change and literally was in and out.
High praise for Michael … answered all my questions. He was very helpful and I would ask for him again if purchasing another vehicle. The entire Bob Times team was very helpful.
Abrum Mitchell, salesman, was knowledgeable and professional, excellent representative of Tomes. Finance rep also knowledgeable.
It went as smooth as glass. In-N-Out in less than an hour. Management was very professional and good to deal with
Great at informing me of status and progress
Service was good but the process to buy 2 vehicles in one day took way too long, but we are happy with both purchases.
Well, came in with a check from my credit union was told that would work. Walked over to finance waited 2 hours, finance took one look at the check ans said it wont-work. I said, okay, just give me the buyer's purchase order and I will get a check for my credit union. We did all the paperwork to buy the car, walk out and Ameen was showing that car to someone elese. My credit union wanted to speak with the TJ in finance, she tried for 2 days to call, leave voicemails, and have him call her back. I called ...
Making an online appointment for maintenance of a Ford truck we bought ‘used’ elsewhere, was a really positive experience. They never questioned our loyalty or how we received the truck, just really well received customer and maintenance service (Ben McCabe). We are so glad to be associated with Bob Tomes Ford family. Thank you.
Cole Suchka was an excellent salesperson. He came in on his day off to help me and responded to me very quickly. I was impressed with the ability to add multiple options to my vehicle as well.
Had a wonderful experience with the Mobile Service unit today. Mikel was phenomenal. He made eye contact, shook my hand and quickly made the repair. Very Happy.
The Service Coordinator-MIke-was very helpful, he didnt over promise and under deliver. Seems the organization is well managed with the level of traffic in and out, seems very organized. Will continue to rely on Tomes and Mike!
Jenn was great. I'd set up the appointment with her the day before. When we arrived, the car was out front, washed and ready for a test drive. I was very impressed with how prepared she was. From beginning to to end, our experience at Bob Tomes Ford was fantastic. If they have the right car for you, know that you'll receive a fantastic customer experience as well!
Was helped out and kept informed by John Grimm and Peter was on time, job done in a timely manner, and they were kind and well mannered. Five star service.
This dealer not good put the car on web site with this price and when i. Go there to buy they add something more on the price and say that from dealer service make me drive there for 1 hr there and drive back another hrs , even befor i go i already ask is that the price from the web site + TTL and nothing else and they said yes but when i go there they just add something another $3300 not dealer warranty butvtaht something else 👎👎👎
Excellent service. No pressure and good deal. I’ve bought many vehicles from the Tomes group and this was a flawless experience as usual.