Customer Testimonials
I found the dealership online. Tanner found me a car, and he and Chase communicated well and transparently. I decided I did not want all of the cars features and required "add-ons," however, so I bought a car somewhere else. I received my deposit back almost immediately. I would certainly recommend this dealership.
Spoke with Austin Morris about our pickup truck needing repairs and he was extremely helpful and got us set up. We appreciate he attention to detail.
Bob Tomes Ford Dealer went above and beyond to make the of buying my third Ford great experience. Isaiah was amazing on the sales side and his knowledge of the product. Jerry is the sale office was easy deal with and wanted to make sure you got the deal you needed on the vehicle. The Finance department with Tommy was breeze as he knows the process and what adds you need to protect you new ride. Chase the sale director made sure any concerns were handled in professional manner. This sales team is top notch in all regards. They truly ...
Bob Tomes Ford Dealer went above and beyond to make the of buying my third Ford great experience. Isaiah was amazing on the sales side and his knowledge of the product. Jerry is the sale office was easy deal with and wanted to make sure you got the deal you needed on the vehicle. The Finance department with Tommy was breeze as he knows the process and what adds you need to protect you new ride. Chase the sale director made sure any concerns were handled in professional manner. This sales team is top notch in all regards. They truly ...
Super dealership to work with. Chris Sims helped me find the perfect pre-owned car. Everyone is very professional and helpful, I will purchase from Bob Tomes again!
Was having a problem getting my Lincoln serviced. Jovanni, the service manager, reached out to me and asked what he could do to make it right. He took care of my issue and was in constant communication while we waited for a specific part. I appreciate his reponse and the way he handled my frustration.
Was having issues with a recall on my Raptor, had it addressed by the service manager. He was very attentive and helpful. Addressed all the issues and went beyond to see that all components were in working order. Appreciate the fact that contact was made daily to update. This is how customers should always be treated after spending $$$ on a purchase. Thank you for your consideration!
Joe Bass took super good care of me when I came to Bob Tomes Ford!
I went to Bob Tomes Ford with the intention of looking at a used F150. I met with Lance Thieu and ended up buying a 2022 F-150 Platinum. I'm very pleased. Lance is a great guy. Very helpful. Very knowledgeable. Very responsive during and after the sale. I highly recommend Bob Tomes Ford and I highly recommend Lance.
Andy was outstanding along with George (picked me up to take me there). I used to drive to Rockwall for service. But last two visits there were over the top. I highly recommend you guys. Matter of fact I just did this morning. Thanks, Jeff
Everyone we interacted with was a true pleasure, very respectful of our needs and wants, and were so helpful. It was nice to be greeted and cared for without being swarmed. We worked with Chris Strong and cannot recommend him highly enough to anyone looking for an outstanding sales professional. He was very helpful, respectful, and knowledgeable. Most of all, he helped us thoroughly think through out purchase and our growing family needs. He gave recommendations and suggestions based on our unique family, not just putting us in a car. We didn't get a car that just "fit ...
Great service by our car salesman Carlos Benavidez. Very helpful and great communication skills. Was very pleased and satisfied with the quality of service Thanks you guys .
Buen trato Un placer hacer negocio con Carlos Venavides. Exelente servicio Bolberia a hacer trato con ellos
It isn't often that you can write a five star review when it comes to a car buying experience. Buying a truck was that rare experience. I was put into contact with David Hooks when I inquired about a truck. He was quick to follow up with me, and answered all of my questions. I was so confident in him that I make a 3 1/2 hour drive to take a look. I got there as they were unlocking the doors for the day. Dave already had the truck pulled around and ready to go. From test drive to walking out ...
Between Pete and Tyler, I got outstanding service and a great truck in spite of the chip shortage and mistakes by Ford Motor Co..thanks guys
I think Kevin Abram made my purchase very easy. Being a first time buyer , he made my purchase pretty simple by letting me know all the specs and details and price details. He’s the best.
Great service, FAST and EASY!!! In and out in less than 1 hour getting our 2021 Ford Expedition. Worked with Kevin, he found us our car, (it was an order that was coming in), and when it arrived, came in, did the paperwork, no dilly-dallying around, and left with our ride in less than an hour!
I think Kevin Abrams did an excellent job showing me the truck for me. He was very attentive to what I was looking for.
My service advisor Andy Truong did an excellent job servicing my Ford F150 Platinum. He was waiting for me to show up on the service drive and had my truck ready right on time. Excellent service wrighter.
David Hook sales person was amazing in helping me find what I was looking for. Patient , kind, very helpful. Will come back or refer a friends to Bob Tomes Ford.
Samuel was excellent and very helpful in our process in buying a car. He explained everything in detail and made sure we understood. Would recommend him to anyone looking to buy a car
Tanner in New Car Sales was fantastic, on top of everything we wanted and needed. This dealership is the most pleasant experience we have had with trading, EXCELLENT!!!!!!
Great dealership with a great staff. Tyler helped me out all the way through the sales and finance process. Thanks again for the fantastic service
Absolutely loved David and Jeff! They were so patient and went above and beyond to help me! Thank you!!! You should def ask for them
Professionalism and honest service! David and James were super helpful at the time of the purchase. Very quick process form the test drive All the way till the financial process.
I found the car I wanted online and contacted the dealership, Bob Tomes Ford in McKinney. Within minutes I was contacted by Mike S. and over a 2 day period we had everything finalized and ready for pick up. I live 2.5 hours away from McKinney so the fact I could get there and have everything just waiting for signatures was amazing. The process lasted under an hour and we even got dinner on them! I will be back for future care needs. The entire team was excellent. The follow up both pre-purchase, during and post-purchase was outstanding.
Arrived and was out with my new car in less than two hours. Tanner did a great job and was very pleasant to deal with.
From start to finish Tanner at Bob Tomes Ford exceeded all of my expectations, from finding the exact truck I wanted to answering any and all questions that I had, he handled them quickly and professionally. I will definitely be back.
Great experience, Delwyn greeted us at the door and was phenomenal throughout the whole process. They even let us drive the car I was thinking about getting to another dealership so I could compare them side by side. Whole experience was great and they gave me such a good deal!
Best car buying experience we’ve had in a while. Found truck on car gurus , called dealership and Mr Delwin Phillips answered the phone. Mr Delwin bent over backwards for us on the phone , as we were over 3 hours away. All info was honest, accurate and no number switching ... I will make the drive again to deal with this dealership and sales man... thank you Rusty
Best vehicle buying experience we have ever had. We came in with a specific vehicle in mind, Tanner Nguyen (Salesman) was an absolute pleasure to deal with. He answered all of my wife and I’s questions and with Jerry Myers (Sales Manager) they got us max value for our trade in. We are very pleased with our Expedition MAX. We will be doing business with Tanner in the future and all sales people should strive to be as honest and helpful as Tanner. I also have to compliment the entire staff at the dealership as everyone went out of ...
Best vehicle buying experience we have ever had. We came in with a specific vehicle in mind, Tanner Nguyen (Salesman) was an absolute pleasure to deal with. He answered all of my wife and I’s questions and with Jerry Myers (Sales Manager) they got us max value for our trade in. We are very pleased with our Expedition MAX. We will be doing business with Tanner in the future and all sales people should strive to be as honest and helpful as Tanner. I also have to compliment the entire staff at the dealership as everyone went out of ...
Kevin and the entire staff were a pleasure to deal with. This is by far the best buying process and experience I have had. Kevin went above and beyond to make sure we got the deal we were after on the vehicles we wanted for the best possible price. Service did not stop there, the finance department got us the coverages we wanted at a price that was in our budget. Every aspect of the car buying process was fast, friendly and worth the hour drive to get there. My new home for all my future Ford purchases for sure.
First time to buy a new vehicle in a while. Lane was my sales person and he was so professional, kind and really knows the product. Will definitely buy from this dealership again.
Last Thursday I stopped in to get an oil change without an appointment. I was prepared to wait but as he has done many times before Hunter came through. I was able to get a Works package completed in a decent time and they even allowed me to use a space for a conference call I had forgotten about. I love that Hunter is my advisor because he always explains things thoroughly and let's me know what's urgent and needs to be fixed immediately or what's coming down the pipline. And although Casey (my previous advisor) is ...
Last Thursday I stopped in to get an oil change without an appointment. I was prepared to wait but as he has done many times before Hunter came through. I was able to get a Works package completed in a decent time and they even allowed me to use a space for a conference call I had forgotten about. I love that Hunter is my advisor because he always explains things thoroughly and let's me know what's urgent and needs to be fixed immediately or what's coming down the pipline. And although Casey (my previous advisor) is ...
Coach and Chase Prater and everyone there are the best. Bob Tomes dealership is AWESOME!!! Will always recommend this dealership yo family and friends!!! I have bought 3 vehicles here so that should say how good they are.
Enjoyed my stop at Tomes Ford, salesman Antonio could not have been any better. Absolutely love my new Ranger. Dealership was a pleasure to work with.
Great Service EVERY time we shop for a vehicle- have bought 7 so far and always GREAT! Jeff in Finance is Always on the ball!!
I have been a customer since 2003 when I need a new vehicle I don't even consider shopping other dealers Floyd Lawrence in the fleet department always delivers my family and I have purchased like twelve new vehicles there The process is always very quick and the price is fair unlike other dealerships that want you to spend the entire day going back and fourth until they wear you down
Had an amazing experience here! I took my Ford Explorer in for some alignment issues that turned out to be more serious than I realized. Cody not only swiftly (and accurately) diagnosed the problem, but he was able to secure a great price and arrange a ride home for my daughter and I. They even finished the repairs faster than expected, and we were back on the road by that evening.
This is my fifth car and my first new car I purchased here in the past 8 years. Loved all my Ford F - 250 Eddie
Very low pressure. The salesperson had scheduled an appointment ahead of time. Had several trucks ready to see when I got there. The process was not drawn out for hours and went smoothly.
I have been doing my New Truck shopping at Bob Tomes Ford for the last 11 years. Every single time I walk in for a new vehicle or service I am treated like I am the only person in the building. Everyone is asking if you have been helped and ready to help you with any and every need. Jacob has been my salesman for my last two Fords. He is super knowledgeable and he gets me in and out quick.
The team at Bob Tomes made the experience of buying my new Ford Ranger easy and positive. Antonio was a great salesman and provided me with everything I needed throughout. Even though we are living in some difficult times the team made sure that every person adhered to all the CDC protocols with masks, gloves and a sanitation area. With my high risk this made me comfortable in staying inside to finalize the buying of the new truck. Thanks for a great experience.
I worked with Tanner and Coach. I called and told them what I was looking for and what I expected to pay and asked if they could meet it. They got to work, found the exact truck I was asking for, and we made the deal! Easiest car buying experience I've ever had. I love the F 250! These guys will go out of their way for you and I recommend them highly.
I had a very good experience. They were very nice and worked with me to get a deal done. Jose was a great salesman who went above and beyond. The finance guys were also very kind and helpful. I would recommend this dealership to anyone.
Had a great experience with buying my first truck at Bob Tomes. Tyler and Antonio got the deal done for me that I was happy with and both were very professional in the process. They both were very knowledgeable and had great follow up skills in the process.
I called and spoke with another salesman before driving 90 miles for a particular truck who said the truck was still in stock. My regular sales person (Ana) was in a meeting at the time. After driving 1 hr and 45 minutes I arrived only to have Ana tell me the truck had been sold the previous evening. The only comparable vehicles they had to show me were more expensive. After some dealings I decided to purchase one of the two F150 super crew platinum's. While they were doing everything to satisfy me. I was still left with a bad experience because ...
Coach (David Hall) was the ultimate sales professional. Addressed all of my questions and concerns, and made my buying experience effortless. Will recommend to all my friends.
My salesman was Sam Hall and he did everything I asked him to try and get me the deal I wanted. Thanks Sam and keep working hard.
My regular guy was on vacation so Jeff helped me by my fifth vehicle from Bobtomes ford no back a forth just straight forward pricing, good experience no problem
My wife and I had a wonderful experience purchasing from Bob Tomes. Jeff and Jose worked hard for our business and exceeded our expectations. We love our new Escape and Bob Tomes. Thank you again to Jeff and Jose!
Brandon was very helpful. He answered all of our questions and made sure all of our needs were met. We love our new explorer, thanks.
We purchased a Ford F 150 Truck from Coach and Lance, on 4/29/20. There were both excellent in communication and helping us find EXACTLY what we wanted. The pricing was fantastic and I will buy my next Truck from them as well.
Loved working with Jose and Jeff! They made the whole entire process so fun and easy! I absolutely love my new car, they are the best!!
Things were great. In and out with a new truck! This is my second truck to buy from Bob Tomes, I'm sure I'll make a third the next time.
Salesman very courteous and knowledgeable. Sales manager very nice and helpful, both went out of there way to make the experience pleasant. The finance manager was also awesome and helpful to get the deal done
Great experience every time, have bought 12 vehicles over the years and will continue to use this group. Bob Tomes has been outstanding in service and gets us the best price .
I have done business with Bob tomes Ford for many years and have purchased several vehicles from this dealership and in all that time, 20+ years, I have never had a bad experience.
I worked with Matt and Tommy. They were friendly, professional and knew their trucks. Locating the truck I wanted and getting it to the dealership was a significant effort. They went the extra mile and their effort is appreciated. Thanks for all your patience and laid back demeanor. You kept the car buying process relaxed and positive. We will refer others here, as well as be back in the future. Financial officer was very helpful. Overall a great experience.
Excellent hazel free experience and no pressure to buy at all. It only took two hours from start to finish on the very last day of the year. It was great!
Gill was great and found a truck that i wanted and gave me a great deal. Larry McKinney was also very helpful with guidance and introduction to the right people to deal with at Bob Tomas Ford!
Damian was great to work with and made the whole “buying a car“ process smooth and easy! I live over 150 miles away and I appreciated how they made the process fast and painless! Thanks so much for all your help!
Brett was our sales person! He was great at getting us what we wanted. He followed up and was very professional! Great job! Highly recommend Bob Tomes Ford!!
Went in and bought a 2019 Mustang with Matt Hoopes. I can Not write enough good things about this guy. Even though I don't have the greatest of credit he did everything to get me that deal, If you want a GREAT experience buying a car go in and talk to Matt. He will go over the top to get you the deal you want. Great guy and down to earth .. I will purchase from him again
I went in not expecting much, Matt Hoopes TOTALY changed my mind about car salesmen, He not only listened to me but went over the top to get me the best deal. He is down to earth no bs and doesn't want to hold you up for 4 to 5 hours to make a deal. Everyone I talked to that day was like talking to a friend. HIGHLY RECOMEND going here and ask for Matt he will HOOK YOU UP !
I always find the best prices here, however the service experience has soured me to the point I may pay little more to not have to deal with that service department. I am told they have changed management since my last experience. I will solicit feedback from a few folks to see if that is true. I would recommend for purchase, as long as you don't need to rely on the service department.
The dealership has a large selection of options, colors, to meet most any price point. The facility is modern and comfortable, with some very high end Shelby Mustangs to fascinate on. The sales team is low pressure, high care.
Jeff Sapp and the entire staff at Bob Tomes Ford made my new car purchase easy and fast. Very satisfied with their company. I would highly recommend this dealership to my friends.
Our rep matt hoopes went above and beyond. The was very knowledgeable about the product. He listen to what I had to say and end the end walked out with a new 2019 mustang. Could not have done it with out him. If you need a new car go see matt he will go bat for you to get the best deal out there.
Excellent new car buying experience. I worked with Matthew Hoopes to purchase a 2019 Ranger. Overall positive experience, but what stood out the most is Matthews knowledge and passion for his chosen profession. He knows his product better than any car sales person I have ever dealt with. He is respectful and pleasant, and respects his customers. I was never once pressured, or rushed, or coerced toward a decision that wasn’t in my best interest. Sales manager Jerry Ryan was excellent as well. I highly recommend Matthew Hoopes and Bob Tomes Ford.
Saul Ramirez was my salesperson. As soon as I walked up, he greeted me and asked if I needed assistance. I only wanted to test drive a Mustang and a few hours later, I made a purchase. Saul was very knowledgeable and asked what specifically I wanted. He found the car and I was sold. The finance department was great. This literally was the fastest I’ve been in and out of a dealership. They worked a great deal with little to no hassle. I signed documents which took less than 20 minutes. I was driving home in my 2019 Mustang GT 5.0! ...
I went in and was immediately greeted by someone opening the door. I had an appointment with Damian. He was ready when I arrived. He asked me a few questions about the car on the internet that I had some interest in. He actually had the car ready for a test drive. I am really impressed about how ready everything was for me. The car was perfect for me, so paperwork for financing was readied and brought to me for signature. The entire process went very smoothly and respectfully. I really did feel like I was part of the family ...
Bob Tomes Ford has an excellent staff that were patient enough to help me figure out the right car for me, while also providing me the best deal available. Gil McDaniel is an excellent salesman, and I'm very thankful that he put me in view of the truck or my dreams. Thanks so much to Bob Tomes Ford!
I am very pleased with the attention & service I received. Butch was so nice and friendly and was genuinely concerned about making everything convenient for me. Received great instructions on the features of the truck by another gentleman and they delivered my vehicle to me after the running boards were installed. Great place to deal with, down to earth good service!
Great day!! This is the 3rd vehicle that I have purchased from Bob Tomes. Although the paperwork process is still somewhat long, this dealership has some technological advances that helps speed up the process. All of the employees are friendly and helpful. Would definitely recommend Bob Tomes dealership!!
Brandon did a great job. He sold us just what we wanted. Everyone seemed interested in taking care of our needs. We were very impressed
Great new car buying experience . Tanner and Shahram are friendly , pleasant and just “fun to be around “ The dealership and everyone working there are delightful
Great pricing. Great customer service. Friendly, down to earth people. We had a great experience when dealing with them on Tuesday. I'd rate them 5 stars.
Great pricing. Great customer service. Friendly, down to earth people. We had a great experience when dealing with them on Tuesday. I'd rate them 5 stars.
Larry McKinney - You day can’t go wrong dealing with an old Mart, Texas boy. This is the second F150 I bought from Bob Tomes Ford.
David Hooks in Sales was absolutely amazing throughout the process. He was not pushy at all. Very friendly and down to earth. He was very helpful and made sure the deal went smoothly. I would highly recommend asking directly for him if you shop at this dealer. Also, David in Finance earned my trust by giving me numbers that didn't change during the process. He was fair and fast. There was one guy in finance (Daniel) I cannot recommend as I felt like immediately he tried to change the deal, low ball my trade in significantly, and charge more ...
Purchased a new Ford F-150 pickup from Jeff French. Great service and great price. Highly Recommend Jeff if you are looking for a truck.
Out of town purchase. Both Jeff's were professional and in constant communication with me which was very important as I was an out of state buyer. Transaction was flawless.
I have purchased may cars from dealer, this has been one of the best experience that I have ever had. My thanks to a excellent sales staff I would recommend these people highly Jeff, Jose, and Tommy.
Came out of work and went to look at a car out of necessity. Got to meet Sam, who is a fantastic salesman. No gimmicks, no runaround. Polite and courteous. showed me exactly what I needed and reached a fair price. Kept me informed every step of the way and was out in an hour. I've never had a better experience buying a vehicle and excited about my purchase. I would recommend Sam Benitez to anyone looking for a vehicle. THANKS SAM!!
My wife and I had a great experience buying our new 2020 Ford Explorer. The team was very helpful through the initial process, finance, aftermarket and training on all the wonderful bells and whistles!
Excellent support for a returning customer. Bought my 3rd car from this dealer ship based upon previous experiences and support for my 3rd vehicle. The dealer is centrally located and I have recommended them personally to several potential buyers.
The guys are great to work with!! Hassle free and very accommodating and friendly. We have been buying vehicles from Bob Tomes Ford for about 40 years and will continue in the future.
What a great time we had at Bob Tomes Pre-Owned on my birthday! We drove home a Birthday Truck! David Hooks, our salesman, was up beat and a great salesman! Frank brought us a fantastic deal on our trade-in and Jeff made all the numbers crunch! We are so pleased with our truck and our experience at Bob Tomes Pre-Owned, keep up the great deals and quality service, we will be back in the future for all our vehicle purchases!
What a great time we had at Bob Tomes Pre-Owned on my birthday! We drove home a Birthday Truck! David Hooks, our salesman, was up beat and a great salesman! Frank brought us a fantastic deal on our trade-in and Jeff made all the numbers crunch! We are so pleased with our truck and our experience at Bob Tomes Pre-Owned, keep up the great deals and quality service, we will be back in the future for all our vehicle purchases!
Over series of weeks, I came to the showroom and test drove several cars with the salesperson, Jose Ayala. He was exceptionally helpful when ordering my new Mustang. He kept me updated on the progress, the car came in sooner than expected and he was very upfront about the pricing. The business manager, Shahram Soleimani was very friendly and helped to finalize the purchase. Overall I was very pleased with the process and love the new car. Thanks again for a great experience!
Best experience ever! The salesmen were very friendly and very helpful. The whole process was easy and quick. I will definitely continue doing business with them.
I meet Jerry, New Car Manager, because he was wearing his logo shirt. I approached him and explained my situation with him. He guaranteed me he could take care of me and he did just that! I’m new to Texas and he made me feel comfortable and confident that he would not try to beat me because I was a woman and new to the area. I came in, he had two trucks pulled for me to see, introduced me to Kevin Rucker to work with, and within 24 hours everything was handled and the deal was sealed! Thanks for ...
My Salesmen Brett Krause was Super !!! Very Nice -- and answered all my questions -- he even called me 2 days after to see if I had anymore questions -- I did and he answered them !! Good Guy You Have !! Keep im !!
The process was painless and all about the customer. The salesman Kevin Rucker was the best and personable. I don't buy cars often, but I know were I will buy my next Ford.
First time using Bob Tomes Ford. Our salesperson was "My", she was curtious and professional and we got along quite well. Got a car (Flex) we were looking for at a reasonable price. Overall we did not have any negative issues.
AS USUAL Salespeople and Financing Dept were GREAT-ALWAYS WILL BUY FROM Bob Tomes! Customer FOR LIFE-Bought Several over last few years GREAT DEALERSHIP!
Kellie made the process quick and painless! She really was great and very personable, I'd definitely recommend her to anyone looking for a truck.