Customer Testimonials
Fit me in as a walk in on a Friday immediately, service was fast and convenient and they showed recommendations for service to maintain car but were not crazy pushy on forcing me to get the services I could not afford. Mr. Daniells was very professional and helpful.
Drew did an amazing job, he was patient and answered all of my questions with no frustration. He is very new but was awesome. Our finance guy was amazing. I told them what I wanted payment wise and they made it happen. I will refer to them and will continue to use them in the future. Thank you Bob Tomes Ford Pre Owned. Y'all were amazing.
Ron was very informative, courteous and professional. He explained the services needed and answered all questions. The service was on time and a loaner car was offered due to my distance to the dealership and time involved. Very good experience!
Ameen and Mo are so amazing!! My family will never shop for a vehicle at any other dealership going forward!! Thank y’all for your help, support, all you’ve done for us to make sure we got the right vehicle for our family. Love y’all, Respectfully, The Mitchell Family
Just wanted to give a big Thank you to Jonathan in the service department. Today he took amazing care of the issue with our 24 ford explorer. He was able to have issue resolved in a few hours. I would highly recommend him in the service department to anyone.
Everybody was great at Bob Thomas Ford sales Michael. He was great. Finance manager was great TJ everybody treat you with great hospitality and make you feel comfortable and there are not pushy when it comes to buying a truck or any kind of vehicle from Bob Thomas Ford.
Nate and Travis and the rest of the team were amazing. The really took care of us and made sure we had a great experience. We will be recommending them to anyone we know looking for a car!
Timely financing, competitive pricing and excellent product selection
Ron did a great job with his customer service. I am very happy. I will be back. All right th
Ron was amazing!! Great service!
Pricing was right on time. No haggling negotiations online. Dhair was great salesman!
Ron Morris was an excellent service advisor.
He was Great
Have purchased several vehicles from Bob Tomes Ford and “Coach” has always been there to help me get a fair deal. What else could you want? Call first for an appointment!
Karim seriously went above and beyond to help me. He was very knowledgeable and patient. I will DEFINITELY come back soon to work with Karim to add more Ford stuff to my truck. He made me feel relaxed and I have a nervous disorder. I’m really impressed with him. Thank you.
Service is great. Everyone is professional and kind. Logan who took care of everything was very informative. Was done in about an hour on a 10k service. Excellent
Love my Bronico
I was greeted as soon as I came in. Mike assisted in showing me what I really wanted. it was my intention to just look, but I ended up completing the deal before I left.
Enoc and His team were quick and excellent sales members to get into my truck. Was the first time I experienced being at a dealership for less than 2 hours. If you want a quick in and out process. Come see Enoc Suero
Jonathan!!!! You have delivered A1 service!!!! Thank you so much for listening to my concerns, getting them all addressed.... and quickly. It was a pleasure working with you!
Thank you, Jonathan. I appreciate all the help!
Great experience from start to finish
Logan was outstanding.
Great experience all the way around my 3rd purchase for there recommend anyone looking for a ford (First On Race Day). Go to Bob Tomes
I have purchased a vehicle from them and take my truck there for service also always a great experience will continue to use them thanks Johnathan and Gerald
Jonathan did a wonderful job on my oil change today! Thank you
I didn't feel pressured. They worked with me on pricing. They made the process easy.
Very helpful and great service. Annemarie was awesome! Nidhin was amazing and very knowledgeable. Great experience!
Very professional and informative. 👍
They were able to get me in before my appointment and check my car for a recall issue. I was in and out, super quick, and everyone was so nice!
Helpful staff, good experience. This is the third truck we have bought there.
Five stars for the sales team. They were great to work with, low pressure and helpful to find the right vehicle for us. One star for financing - they would not accept outside financing from a bank like USAA. We had to pay an extra 2.5% with one of their lenders.
In and out in an hour. Logan was awesome!
Great Dealership!
Ameen, Marco and Aaron were absolutely fantastic with getting the deal done A-Z. Excellent experience!
Very professional young man. Very knowledgeable with job duties. Also Very dedicated to Ford Dealership.
This location has a good inventory with a friendly staff that are eager to earn business.
Service was performed as promised and returned on time. I am a 20 plus year customer of Bob Tomes for this reason.
Got my Mach-E from Bob Tomes and had a smooth, hassle-free experience. The price was great, and the entire team—from sales to finance to EV service—was professional, knowledgeable, and proactive throughout the process. After the purchase, the EV team went above and beyond in supporting the charger installation. Thank you all for the wonderful experience!
There was not one person in this whole buying process that was not top notch! Will absolutely recommend to anyone
Great service and very helpful! I’ve never been to a dealership where the man in charge actually personally reaches out to you. Brandon called us personally and let us know exactly what the plan was and to check in on us! Michael did a great job helping us out.
Polite and very nice experience
Just wanted to give a big shoutout to Ford for their amazing customer service! From start to finish, they made sure I was taken care of every step of the way. Not only did they go above and beyond during the process, but they even mailed an item I accidentally left in my rental—that really says a lot about how they value their customers.
Since getting my vehicle, they’ve been consistently checking in via text to make sure I’m satisfied and everything is going smoothly. It’s rare to find service that feels both professional and personal. ... Read More Google - Jul 15, 2025
Logan was great when I took my truck in for service. Will be going to Bob Tomes over Prosper Ford from now on!
Great service department!
Scheduled time to look at a specific vehicle. Sales team was ready when we arrived. Vehicle was exactly as described and deal went as smooth as possible all of the way through to the end. Great experience
Such an easy process, everyone was wonderful to work with! Left very happy with no stress!
Damian, my salesman was very professional and was able to answer all my questions. He provided detailed information on the vehicle I was interested in and sent numerous photos. My overall experience with the dealership was great. Thanks Damian
very easy process! Best sales reps
We worked with Markell and Aaron today to get my girlfriend into her dream truck. Fortunately they were able to work with us to make this dream for her to come true. They were great, professional, and on top of everything.
Bob Tomes always has the best prices! This was our second purchase from Bob Tomes. From the quick call the minute I inquired online to the sales guy having the truck ready and waiting for us when we arrived to test drive and hassle free negotiation on price and financing. Finance guy was honest and upfront making the close of the deal quick and easy. We had a fantastic experience and will be back for our next purchase.
Efficient and Professional
I needed an oil change and even though they were super busy Logan was able to fit me in to get it done, highly recommend him, 10/10 service!!!
My concerns were addressed and my questions answered. It took a long time but we got it done. Highly recommend Bob Tomes Ford.
Communication is dismal and the car we bought had to immediately go back for repair. Would not buy another car from Tomes.
Great experience, quick, easy, friendly
Guy that helped me out Logan I believe was awesome in and out in prob record time think I was there maybe forty five minutes got my truck in needed some new software uploaded and the now the black pearl sails again problem free. Thanks Logan sir . You got marriage problems see a counselor, You got ford problems see Logan .
Great Service from Logan
These folks are excellent people people, they really went the extra mile to make sure we got what we wanted at an acceptable price and terms. Enoch in sales, backed by Dan in management proved to be a great team to work with, and Drew never stopped hustling the entire time we were there today. We will definitely be repeat shoppers at this establishment. Thanks to all we worked with.
The man you need to find is Michael. He will locate the best car possible for your wants and needs. He will spend all of his time if it means finding you the right vehicle to leave the lot satisfied. Thank you so much for a patient and great experience!
Excellent, honest and efficient customer service! We thoroughly enjoyed our buying process at Bob Tomes Ford!
Best experience with a car dealership we have ever had!
logan is great!
Logan got me taken care of!!
I got a great deal on a great truck from Bob Tomes Ford. Lance was extremely knowledgeable about vehicle features and had me out quickly with exceptional customer service. Highly recommend!
Great car buying experience. Estevan did a great job with answering all my questions. Will recommend.
Emily did an outstanding job with helping me make a decision. Considering that we were from out of state she took her time and sent a very detailed video of the vehicle. Thanks Emily. And thank you Shahram for your assistance with the financing part. Shahram was very professional and funny. Thank you both…
Outstanding service experience with Bob Tomes Ford, especially Chance Turner, service advisor who took the time to assess my vehicle issue immediately. Unfortunately, so many companies today fail to drive a positive customer experience, but not this dealership who benefits from a leader like Chance.
Very nice sales team. Good prices on f150s. I really enjoyed buying a truck there.
Great experience, Drew was incredibly helpful and patient with us while we looked at several vehicles as well as everyone involved during the process!
Zachary was the nicest and best salesperson I have ever worked with at Bob Tomes
